GDPR.
Clear and understandable.

1) Data controller

The controller of personal data is:

• Global Elektronic s.r.o.
• Registered address: Plzeňská 968/384, Ostrava – Stará Bělá, 724 00
• Company ID: 28622693 | VAT ID: CZ28622693
• Commercial Register: Regional Court in Ostrava, Section C, File 35310
• Data box (ISDS): efdp5sq
• Privacy contact: firma@global-elektronic.cz

2) What data we process

We mainly process data you provide to us and technical data related to the operation of the website:

• Contact details: name/company name, email, phone
• Inquiry details: message/inquiry content, agreed parameters, and possibly the project site address
• Contract & billing data: data necessary for contracting, performance and accounting
• Technical data: IP address, cookies, logs and website usage data (depending on cookie settings)

Providing data — is it mandatory?

Providing contact details is voluntary, but without them we cannot respond or handle your inquiry. If we deliver a project, certain data is necessary to conclude and perform the contract and to comply with legal obligations (e.g., accounting).

Where we get the data

We typically obtain data directly from you (form, email, phone). Technical data (e.g., IP address, cookies) is generated when you use the website.

3) Processing purposes and legal bases

a) Handling inquiries and communication

We use data from the contact/inquiry form, email or phone to respond to your request, agree an offer, site visit or a delivery date.
Legal basis: steps taken prior to entering into a contract (pre-contractual measures).

b) Concluding and performing a contract

If a project is delivered, we process data needed for delivery, handover, service and complaints.
Legal basis: performance of a contract.

c) Accounting and legal obligations

We process invoice data and related documentation to meet legal obligations.
Legal basis: compliance with a legal obligation.

d) Protection of our legal claims and security

In justified cases, we process data to protect and enforce legal claims, and/or to secure the website (logs, abuse prevention).
Legal basis: legitimate interest.

e) Analytics, website improvement and marketing (based on cookies)

We run analytics and marketing tools only according to cookie settings (consent/refusal).
Legal basis: consent (for non-essential cookies).

Automated decision-making / profiling

We do not carry out automated individual decision-making or profiling within the meaning of Article 22 GDPR.

4) Recipients and processors

Personal data may be made available only to the extent necessary to our suppliers (processors), and/or to public authorities if required by law.

5) Transfers to third countries outside the EU/EEA

Some suppliers (especially cloud and analytics services) may process data outside the EU/EEA or allow access from third countries. In such cases, appropriate transfer safeguards are used (e.g., Standard Contractual Clauses) and additional protective measures depending on the situation.

6) Retention period

We keep data for as long as necessary to fulfill the processing purpose and to protect our legal claims (criteria: communication length, existence of a contract, warranty periods, limitation periods, legal obligations).

• Inquiries and communication: typically for the duration of communication and then no longer than 5 years, if no contractual relationship arises.
• Projects / service / complaints: for the term of the contractual relationship and then warranty period + 3 to 5 years.
• Accounting and tax documents: according to statutory retention periods.
• Technical logs and security records: for the necessary period only (typically months).

7) Cookies

We use non-essential cookies (analytics/marketing) only based on your consent (opt-in). Detailed information and settings options can be found on the Cookies and Cookie settings pages.

8) Your rights

You have the right to access personal data, rectification, erasure, restriction of processing, data portability (where applicable), to object to processing based on legitimate interest, and to withdraw consent where processing is based on consent.

You also have the right to lodge a complaint with the supervisory authority: Office for Personal Data Protection (ÚOOÚ).

9) How to exercise your rights / contact

To exercise your rights or for privacy-related questions, contact us at: firma@global-elektronic.cz or via the data box. For security reasons, we may ask you to verify your identity to prevent unauthorized access to data.

Effective from: 22. 1. 2026